With any BTS Connection, be sure to thoroughly validate your integration to make sure All Fields and Values are properly matched. Example: Applause may identify Severity level 1 as Low, whereas your company may use level 1 as Critical.
After selecting Redmine for your new connector, you will be presented with a number of fields.
- URL - Configure your web-based access to Redmine
- User - Case sensitive login credentials for your Redmine implementation. Note that the username being used requires permission to create and save bugs within your Redmine system
- Password - Case sensitive login credentials for your Redmine implementation
- Project ID - Case sensitive and needs to exist in your Redmine implementation prior to connector configuration. Bugs will be assigned the specified Project as a default value. The Project ID field needs to be the numeric ID, not the alpha-numeric project name. Finding the ID can be difficult and requires the Redmine admin to get it. One can also run the following curl script to get it as well:
curl -u <username>:<password> -H “Accept: application/xml” -H “Content-Type: application/xml” -X GET <Redmine URL>/projects.xml
Notes and Tips
- For easier tracking, create a new user within your user system with Applause in the name. This will help you quickly locate bugs exported from Applause into Redmine
- We do not support two-step authentication at this time, only basic authentication
- For basic information or information on further customizing your BTS integration, see: How to Work with BTS Connectors