With any BTS Connection, be sure to thoroughly validate your integration to make sure All Fields and Values are properly matched. Example: Applause may identify Severity level 1 as Low, whereas your company may use level 1 as Critical.

After selecting YouTrack for your new connector, you will be presented with a number of fields.

• URL - Configure your web-based access to YouTrack. The URL should end with: ‘/youtrack’
• User - Case sensitive. Requires the username to have create and save permissions within the YouTrack system
• Password - Case sensitive
• Project Key - Case sensitive. The key of the project you wish the exported issues will be associated with

Notes and Tips

• Applause supports YouTrack Versions 6.0 or later
• For easier tracking, create a new user within your user system with Applause in the name. This will help you quickly locate bugs exported from Applause into YouTrack. It is important to assign project visibility in YouTrack to the account being used for the connection in order for bugs to appear
• We do not support two-step authentication at this time, only basic authentication
• For basic information or information on further customizing your BTS integration, see: How to Work with BTS Connectors